Shipping Policy

Last Updated: September 21, 2026

At LAOISE DUBLIN (operated by SimoesOliveira LLC), we aim to provide a transparent, reliable, and smooth delivery experience for all our customers in Ireland. This Shipping Policy details our processing times, estimated transit times, shipping rates, and tracking procedures.

1. Target Delivery Region

We currently deliver exclusively to customers located within Ireland.

2. Shipping Costs & Transparent Pricing

  • Free Standard Shipping: We offer Free Standard Shipping on all orders across Ireland.

  • No Hidden Fees: All prices displayed on laoisedublin.com include applicable taxes (VAT). You will not be charged any additional customs duties, import tariffs, or surprise delivery fees upon arrival.

3. Order Processing & Transit Times

To deliver quality products at competitive prices, we fulfill and dispatch orders directly through our international distribution network and manufacturing partners located in China.

Your total estimated delivery time consists of two steps: Processing Time + Transit Time.

  • Order Processing Time: 1 to 3 business days (Monday – Friday).

    • Orders placed over the weekend or on public holidays will begin processing on the following business day.

  • Transit / Shipping Time: 8 to 12 business days (Monday – Friday).

  • Total Estimated Delivery Time: 9 to 15 business days.

4. Order Tracking & Delivery Confirmation

Once your order is processed and handed over to our logistics courier, you will receive an automated Shipping Confirmation Email containing a tracking number and link.

You can track the progress of your shipment directly on our website via our tracking portal or through the carrier's official platform.

Please allow 24 to 48 hours after receiving your tracking code for the tracking information to update in the system.

5. Order Cancellations & Address Changes

  • Address Changes: If you notice an error in your shipping details, please contact us immediately at support@laoisedublin.com. Address modifications can only be made within 12 to 24 hours after placing the order, prior to dispatch.

  • Cancellations: Orders may be canceled within 24 hours of purchase if they have not yet entered the dispatch queue. Once an order has been dispatched, it cannot be canceled in transit, but you may return it upon arrival in accordance with our Refund Policy.

6. Delayed or Lost Shipments

While we strive to meet all estimated delivery dates, occasional delays can occur due to peak seasonal volume, weather conditions, or local courier processing.

If your order has not arrived within 20 business days from the purchase date, please contact us at support@laoisedublin.com with your order number. We will conduct an immediate inquiry with the shipping carrier and arrange either a free reshipment or a full refund.

7. Merchant / Business Contact Information

If you have any questions regarding your shipment or need assistance tracking your order, please contact our support team:

  • Brand Name: LAOISE DUBLIN

  • Legal Entity Name: SimoesOliveira LLC

  • Company Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA

  • Email: support@laoisedublin.com

  • Customer Service Hours: Monday – Friday, 11:00 AM – 7:00 PM (GMT/IST)